Testimonials

What Our Customers Say

A selection of the feedback we’ve received from customers across Herefordshire and beyond.

“We called you before 9am and Austin arrived in record time, quickly identified the problem and had us back up and running the same day.”

Mr Griffiths · March 2026

“Thank you for the quick and excellent service.”

Mrs Podmore · November 2024

“I would like to mention and please thank your engineer who was here on the 4th of November for his kindness, concern and politeness.”

Mrs Marsden · November 2024

“I would like to express my sincere gratitude in the way your two employees handled my recent plumbing problem.”

Mr Watson · September 2024

“Your staff were excellent when fitting the shower screen, so polite, conscientious and worked quietly.”

Mr Foorde · January 2024

“Please thank Neil for his excellent service and fault finding. The Rayburn has been as good as gold ever since.”

Mr & Mrs Stone · January 2024

“We would like to let you know that Darius and Tom were very pleasant people to have in our home.”

Mr & Mrs Foord · October 2023

“Thanks to the engineer for the excellent oil boiler installation this past week.”

Mr Craven · June 2023

“Thank you for a great service, your engineer was very friendly and helpful.”

Mr Lapham · June 2023

“Just to say that the engineer who attended was extremely polite, helpful and kind.”

Mrs Marsden · January 2023

“Thank you for a great job you did for us, very pleased.”

Mr Winstone · November 2022

“Just to say thank you very much for your efficiency in fixing our boiler.”

Mrs Barker · July 2022

“I would just like to say how impressed I was at the expertise and diligence shown by Darius.”

Mr Watson · April 2022

“Thank you for a major task being well accomplished. Thanks to Graham and Connor.”

A happy customer · February 2022

“I can't thank you enough for sorting out my immersion heater and giving me hot water.”

Ms Davies · March 2021

“We want to thank the engineers Austin, who installed the boiler, and Darius.”

Mrs Shellam · March 2021

“The work carried out is of a high standard and we are very pleased with both the outcome and the engineers.”

Mr & Mrs Randall · February 2021

“Very pleased with the service and the friendly and courteous engineer.”

Mrs Lawler · October 2020

“We would like to thank you, Neil and the engineers who installed and commissioned the boiler.”

Mr Owen · September 2020

“Many thanks for a job well done. The engineer was very efficient and tidy.”

More Kind Words

“We are very pleased with the way all the work was done.”

Mr & Mrs Garbett

“Neil and his team have now completed three projects for us in the last five to six months.”

Mr & Mrs Pickering

“Thank you Neil for your usual high standard of work.”

Mr Francis

“Many thanks for your quick response and friendly service, highly recommendable.”

Paul, Hereford

“Hereford Camping and Caravanning Club have used Neon Heating over the past two years.”

Andrew & Teresa, Hereford Camping and Caravanning Club

“Neon Heating did an excellent job at a competitive price when they supplied and fitted a Worcester boiler.”

Paul & Liz, Wellington

“Neil at Neon Heating has serviced my Rayburn for several years now.”

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